Team Mapping

We developed the Team Mapping Method to help teams (e.g. clinical teams, Patient Medical Homes, Primary Care Networks) explore ways to improve how they work together. Participants will leave a Team Mapping workshop with a stronger sense of cohesion, a better understanding of their colleagues and their work, and some ideas to help their team continue to improve how they work together.

How can Team Mapping benefit teams?

  • Team Mapping prompts conversations about how to better collaborate, communicate, share work, support continuity of care, make decisions, and work together.
  • Team Mapping puts the patient at the centre of care, as a member of the team. Discussions and decisions about how to work together can be rooted in a patient-centered conversation.
  • Team Mapping can help teams practice to their full scope! Through patient personas, Team Mapping workshops encouraging discussion on roles, areas of practice, additional support or learning needed, and uncovers things that individuals might really love to do!
  • Team Mapping can help find areas of teamwork that need some attention. Your team might have ideas or suggestions about how to do something differently or how to redesign a way of working that needs improvement. Team Mapping is a tool that can support those conversations.
  • Team Mapping can help new teams by building a good foundation for working together. It is also incredibly helpful as a tool when you add someone new to a team. Team Mapping encourages providers and stakeholders to consider the new scope of a new team and how that team could work together to support patients.
  • Team mapping also builds relationships and team coherence – the ability to communicate well and function collaboratively. Finding the time to build relationships in the context of a busy practice can be difficult, and Team Mapping helps!

I want to do some Team Mapping! What next?

If you are hoping for a trained facilitator to run a workshop with your team and you are already connected to a Team-Based Care Coach in BC via the Practice Support Program (PSP) we recommend starting there as all TBC Coaches are trained in Team Mapping. There are other facilitators in other provinces who have done training with us on Team Mapping and independent facilitators here in BC as well.

Contact isu@familymed.ubc.ca for more information.

Team Mapping Adaptations

We are interested in adapting Team Mapping to new areas as part of research projects as well – we have done this in surgical services, teaching clinics, and also directly with patients to have them model their ideal teams.

Is you are curious about collaborating, reach out: isu@familymed.ubc.ca

Resources